Repeated questions slow the team down
Customers keep asking “How much?”, “Do you have this size?”, and “Can you send the price?” Staff spend valuable time typing the same replies every day.
WhatsApp pricing automation for growing SMEs
Reply faster to WhatsApp price enquiries with approved business prices.
Circuit Reply helps businesses reduce repetitive WhatsApp replies using approved products, prices, aliases, FAQs, and controlled handover rules.
Not a generic chatbot. A focused pricing automation engine built for supportable SME operations.
WhatsApp enquiry
The problem
Your customers ask for prices on WhatsApp. Your team answers manually.
Replies can be delayed or inconsistent
During busy periods, enquiries can wait too long or be missed. When different people reply, pricing communication may not stay consistent.
SMEs need control, not vague automation
Pricing conversations need approved business information, clear fallback rules, and human support when a request needs attention.
The solution
A practical WhatsApp pricing automation tool.
Circuit Reply stores your approved products, services, prices, aliases, and FAQs. When a customer asks for a price, it matches common wording to your catalog and replies with business-controlled content.
If Circuit Reply cannot confidently answer, it escalates instead of guessing. Conversations and usage are logged so your team has visibility into what customers are asking.
See how it worksBuilt for pricing enquiries
- Approved catalog and prices
- Aliases for common customer wording
- FAQ replies for repeated questions
- Fallback and human handover rules
- Usage logs and operational diagnostics
How it works
Set up your pricing once. Let Circuit Reply handle repeated enquiries.
Add products or services
Upload or enter your catalog, prices, descriptions, and availability details.
Add common names
Include aliases, part numbers, model names, sizes, and the words customers actually use.
Connect WhatsApp Business
Configure the approved WhatsApp connection for receiving and replying to customer messages.
Customers ask for prices
Customers continue using WhatsApp as usual to ask about products, services, and FAQs.
Reply or escalate
Circuit Reply responds with approved prices or hands over when a human should help.
Features
Everything needed to go live with confidence.
WhatsApp price auto-replies
Automatically reply to common price enquiries using your approved product or service prices.
Product / service catalog
Keep products, services, prices, descriptions, and availability information organized in one place.
Alias matching
Match customer wording such as shortcuts, part numbers, model names, sizes, and local product names.
FAQ replies
Answer repeated questions about opening hours, delivery, payment options, warranty terms, or location details.
Human handover
Escalate unclear requests, special cases, and conversations that need personal attention.
Go-live readiness checks
Validate important setup items before launch so your team can go live with confidence.
Operational diagnostics
See setup warnings, configuration issues, and support information for smoother operations.
Usage limits / plan control
Manage auto-reply usage based on your plan with visibility into limits and activity.
CSV import / onboarding tools
Import product and pricing data faster with CSV support and guided onboarding.
Who it is for
Designed for Southern African SMEs with repeated WhatsApp price enquiries.
Local defaults support South African and Zimbabwean operators with configurable country, currency, locale, timezone, and phone country code settings.
Auto parts shops
Reply faster using approved part prices, vehicle-related aliases, and common customer wording.
Tyre shops
Handle repeated questions about tyre sizes, brands, prices, and availability.
Service garages
Answer common service pricing questions and escalate detailed repair discussions to staff.
Hardware stores
Support enquiries for tools, materials, fittings, and supplies using everyday product names.
Electronics and accessories
Manage price questions for phones, chargers, accessories, gadgets, and related items.
Furniture sellers
Reply to pricing questions for furniture, variations, delivery charges, and FAQs.
Event suppliers
Handle enquiries for rentals, packages, equipment, and service options.
Service businesses
Automate common service pricing while keeping complex conversations with your team.
Industry-specific messaging
Built around real WhatsApp sales conversations.
Auto parts shops
Customers may use vehicle models, part nicknames, or shorthand. Circuit Reply maps those terms to approved parts and prices.
Tyre shops
Customers often ask by size, brand, or vehicle type. Circuit Reply can reply with approved tyre pricing and escalate fitment questions.
Garages / service centers
Circuit Reply can answer common service prices, share FAQs, and hand over when an advisor or mechanic needs to assist.
Hardware stores
Customers may use local names or descriptions. Alias matching helps your team respond faster with controlled pricing.
General SMEs
If your business receives repeated WhatsApp questions about price, availability, delivery, or service options, Circuit Reply can reduce manual replies.
Benefits
Reduce repetitive WhatsApp replies without losing control.
Circuit Reply helps your team respond faster, keep prices consistent, and handle common enquiries more reliably during busy periods.
Faster response times
Customers get quicker replies to common price enquiries.
Fewer manual repeats
Staff spend less time typing the same answers.
Consistent pricing communication
Replies use approved prices and business-controlled content.
Busy-period coverage
Common enquiries can still receive a useful first response.
Fewer missed enquiries
Simple price questions are less likely to be overlooked.
Easier onboarding
CSV import and setup support help prepare your catalog.
Support visibility
Diagnostics and readiness checks make issues easier to understand.
Launch offer
Test WhatsApp price automation with a low upfront commitment.
Ideal for SMEs who want to test WhatsApp price automation without a heavy upfront commitment.
After the first month, continue from USD 19/month.
Launch Offer
First month includedOne-time setup
USD 29
First month included
- Setup guidance
- Product list import
- Basic FAQ setup
- WhatsApp reply testing
- Continue from USD 19/month after the first month
Pricing
Simple pricing for businesses that live on WhatsApp
Start small, automate repeated price questions, and upgrade only when your enquiry volume grows. Monthly fees are ongoing; setup is a one-time onboarding charge per new business.
Launch markets include South Africa and Zimbabwe.
Built for market entry, not enterprise-only budgets
Circuit Reply is priced for small businesses that want to start lean. You can begin with a low-cost plan, prove the value, and upgrade only when your enquiry volume grows.
Start with what you already know
No confusing chatbot setup. No heavy upfront software project. Start with your product list, common customer questions, and approved replies.
Launch Lite
USD 19/month
USD 29 one-time setup
For very small shops that receive repeated WhatsApp price questions.
- Up to 100 products/items
- Up to 300 automated replies/month
- Basic FAQ replies
- Basic product aliases
- Human handover
- WhatsApp setup guidance
- Email/WhatsApp support, standard response
Starter
USD 29/month
USD 49 one-time setup
For small businesses that want a practical WhatsApp pricing assistant.
- Up to 300 products/items
- Up to 1,000 automated replies/month
- Product aliases
- FAQ automation
- Business hours and fallback replies
- Human handover
- CSV onboarding
- Basic usage reporting
Growth
USD 59/month
USD 79 one-time setup
For growing retailers, service providers, auto parts sellers, hardware shops, and SMEs with daily enquiries.
- Up to 1,000 products/items
- Up to 3,000 automated replies/month
- Advanced aliases
- Multi-user admin access
- Lead capture
- Usage reporting
- Priority support
- Onboarding assistance
Business
USD 99/month
USD 129 one-time setup
For busier businesses with larger catalogues or higher message volume.
- Up to 3,000 products/items
- Up to 10,000 automated replies/month
- Advanced diagnostics
- More admin users
- Bulk import support
- Priority onboarding
- Operational support
Custom / Enterprise
Custom monthly pricing
Setup quoted on enquiry
For high-volume, multi-branch, or integration-heavy businesses.
- Custom reply limits
- Integrations
- Dedicated onboarding
- SLA options
- Custom reporting
- Multi-branch support
Setup covers onboarding, catalog import guidance, WhatsApp configuration support, and go-live readiness checks. The launch offer setup fee includes your first month. WhatsApp/Meta conversation or messaging charges may apply depending on your WhatsApp Business setup and usage.
Ready to test it with your own products?
Start with the launch offer and see how many repeated WhatsApp replies Circuit Reply can save you in the first month.
Why not a generic chatbot?
Pricing conversations need approved answers.
Generic chatbots can be too open-ended for price enquiries. Circuit Reply uses approved pricing, business-controlled responses, configured aliases, FAQs, and fallback rules.
If there is no confident match, it can hand over to a human instead of guessing. This deterministic approach reduces risk and makes automation easier to support for SMEs.
Demo flow
See the full setup-to-reply workflow.
A demo can show the admin dashboard, product catalog, alias setup, FAQ replies, WhatsApp auto-reply testing, readiness checks, diagnostics, human handover, and usage controls.
Onboarding requirements
What your business provides.
WhatsApp / Meta details
Product or service list
Approved prices
Common aliases
FAQs
Handover rules
Responsible setup contact
If your catalog is already in a spreadsheet, we can help prepare it for CSV import.
Built by Ethercircuit Solutions
Practical automation for SME operations.
Circuit Reply is built by Ethercircuit Solutions with a focus on software, business automation, and low-cost systems that can be supported and improved as your business grows.
Visit Ethercircuit Solutions
FAQ
Common questions.
Is Circuit Reply a chatbot?
Circuit Reply is not a generic chatbot. It is a focused WhatsApp pricing automation engine using approved prices, aliases, FAQs, and fallback rules.
Do I need WhatsApp Business API?
In most cases, yes. Circuit Reply is designed to connect through approved WhatsApp Business infrastructure, and we can guide the setup.
Can I update prices?
Yes. Your business can update products, services, prices, aliases, and FAQs as needed.
What happens if the system does not understand a customer?
Circuit Reply can use fallback rules and escalate to a human instead of guessing.
Can a human take over?
Yes. Human handover is built in for unclear requests, special cases, or conversations needing personal support.
Does it support product aliases?
Yes. You can add common names, shorthand terms, part numbers, model names, and alternative wording.
Can I import products by CSV?
Yes. CSV import and onboarding tools are available to help set up your catalog faster.
What happens if I reach my usage limit?
Usage limits depend on your plan. If you approach or reach a limit, you can review usage and discuss an adjusted plan.
Is this suitable for small businesses?
Yes. Circuit Reply is designed for SMEs that receive repeated WhatsApp price enquiries and need supportable automation.
Can it integrate with billing or invoicing later?
Optional integrations may be possible depending on your systems and requirements, usually on Growth, Business, or a custom plan.
Ready to reply faster?
Start WhatsApp pricing automation with approved business prices.
Reduce repetitive WhatsApp replies, improve pricing consistency, and keep human handover available when it matters.